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Happy Easter to all players!

Banned for nothing. (yet again.)

1
Terzorenai
Terzorenai Trickster Level 42 12/11/2022 04:22 PM
Its been my 2nd time of getting banned for vpn even after doing absolutely nothing. I didnt even stay so active since last week. No software like VPN or proxy on my pc after the recent act in my country which caused my one and only vpn service provider to leave aswell. Still.... the server bans me for VPN. I contacted Jalla, but its been my second day without any response. I dont wanna get banned for ban evading, but im pretty much trying to stay on contest list. I didnt even use mobile data this time. I discussed this same problem with admin Jalla last time and he said that my ip seemed fine, also my ip is static as i demanded my isp for it.
Its been my 2nd time of getting banned for vpn even after doing absolutely nothing. I didnt even stay so active since last week. No software like VPN or proxy on my pc after the recent act in my country which caused my one and only vpn service provider to leave aswell.
Still.... the server bans me for VPN. I contacted Jalla, but its been my second day without any response. I dont wanna get banned for ban evading, but im pretty much trying to stay on contest list.
Dont play with mobile data.I didnt even use mobile data this time.
I discussed this same problem with admin Jalla last time and he said that my ip seemed fine, also my ip is static as i demanded my isp for it.

Even if it takes a "lifetime", I'll make ya say it!
xInferno
xInferno Wise one Level 74 12/11/2022 05:13 PM
Info for administration:
Info for administration:
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HoLY
HoLY Legendary player Level 145 13/11/2022 11:16 AM
Hey, you've connected with an IP address that is blocked on our servers for security reasons. Looking at your logins, your IP is not static. You might want to talk to your provider again to prevent this from happening. The ban lasts 5 days.
Hey,

you've connected with an IP address that is blocked on our servers for security reasons. Looking at your logins, your IP is not static. You might want to talk to your provider again to prevent this from happening. The ban lasts 5 days.
Terzorenai
Terzorenai Trickster Level 42 13/11/2022 12:02 PM
But its literally the same ip which jalla accepted. I did nothing, like really. No one plays samp from my pc, not even in my entire colony. Like how can this be possible in such a case? I will attach the chat logs between me and Jalla, also my current ip. A question, will i be able to play on FiveM servers without worrying about a longer ban for ban evading or i have to wait?
But its literally the same ip which jalla accepted.
I did nothing, like really. No one plays samp from my pc, not even in my entire colony. Like how can this be possible in such a case?
I will attach the chat logs between me and Jalla, also my current ip.
This text is displayed only for administrators

A question, will i be able to play on FiveM servers without worrying about a longer ban for ban evading or i have to wait?

Even if it takes a "lifetime", I'll make ya say it!
HoLY
HoLY Legendary player Level 145 13/11/2022 12:27 PM
Each day you logged in for the past 7 days, it was with a different IP address. Sometimes even with two different IPs a day. If you really are paying additional fees for a static IP, I feel like you should have a word with your ISP. The IP you've posted in admin tags is fine - it is not blocked on our servers. However, that is not the IP you've connected with on 11/11 which caused this ban. I will look into the reason why that IP is blocked. In the meantime, please do not join any of our servers.
About the static ip, i actually paid for one so it cant be that im not getting a static ip.Each day you logged in for the past 7 days, it was with a different IP address. Sometimes even with two different IPs a day. If you really are paying additional fees for a static IP, I feel like you should have a word with your ISP.

The IP you've posted in admin tags is fine - it is not blocked on our servers. However, that is not the IP you've connected with on 11/11 which caused this ban. I will look into the reason why that IP is blocked. In the meantime, please do not join any of our servers.
Terzorenai
Terzorenai Trickster Level 42 13/11/2022 12:30 PM
Alright, i will wait till you tell me. Can you give me a rough idea about the time on that date? because, I haven't really played a lot except for the time when i did accidentally connect to the server while trying to join a different one. Im not sure either. like, i have tried to contact my isp several times regarding this problem. rapid packet drops, total connection cutout when trying to connect to an European site. Even when i tried to email them, there wasnt really a reply. I tried to call the customer support myself, but i was told that i am being given all the perks i paid for. static ip, and the data speed i requested. My mobile sure was connected to my pc at some points. If possible, can i get a dm from you with the ips i used while all the connections?
I will look into the reason why that IP is blocked. In the meantime, please do not join any of our servers.Alright, i will wait till you tell me.
However, that is not the IP you've connected with on 11/11 which caused this ban.Can you give me a rough idea about the time on that date? because, I haven't really played a lot except for the time when i did accidentally connect to the server while trying to join a different one.
Each day you logged in for the past 7 days, it was with a different IP address.Im not sure either. like, i have tried to contact my isp several times regarding this problem. rapid packet drops, total connection cutout when trying to connect to an European site.
Even when i tried to email them, there wasnt really a reply. I tried to call the customer support myself, but i was told that i am being given all the perks i paid for. static ip, and the data speed i requested.
Sometimes even with two different IPs a day.My mobile sure was connected to my pc at some points. If possible, can i get a dm from you with the ips i used while all the connections?

Even if it takes a "lifetime", I'll make ya say it!
xInferno
xInferno Wise one Level 74 13/11/2022 12:56 PM
You were banned when you joined server at 11.11.2022 04:34. Unfortunately you surely aren't. You have to fix this issue by yourself.
Can you give me a rough idea about the time on that date?You were banned when you joined server at 11.11.2022 04:34.

was told that i am being given all the perks i paid for. static ipUnfortunately you surely aren't. You have to fix this issue by yourself.

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Terzorenai
Terzorenai Trickster Level 42 13/11/2022 01:04 PM
I was at my home that time, using my router.... ( if its 4:34pm.) I will just try to contact them again if they listen. otherwise, leaves me no choice but to just wait till the unban happens. Will just ask for a refund from the isp too.
You were banned when you joined server at 11.11.2022 04:34I was at my home that time, using my router.... ( if its 4:34pm.)
Unfortunately you surely aren't. You have to fix this issue by yourself.I will just try to contact them again if they listen. otherwise, leaves me no choice but to just wait till the unban happens. Will just ask for a refund from the isp too.

Even if it takes a "lifetime", I'll make ya say it!
HoLY
HoLY Legendary player Level 145 15/11/2022 12:19 AM
Hey, after discussing this matter with niCe, we've come to a conclusion that this IP does no longer have to be blocked for security reasons. I've also unblocked your access to the server. We apologize for the inconveniences.
Hey,

after discussing this matter with niCe, we've come to a conclusion that this IP does no longer have to be blocked for security reasons. I've also unblocked your access to the server.

We apologize for the inconveniences.
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